Record payroll salary and bonus payments
Payroll records salary, bonus and deduction payments for eligible users. It is separate from order bills and subscription billing.
Overview
Payroll records salary, bonus and deduction payments for eligible users. It is separate from order bills and subscription billing.
Read operational and financial evidence separately
The company, vendor and transporter have different financial views. Start by identifying whose account is selected and which records the current filters include. A bill groups financial information, a payment records settlement activity, and an order status describes operations. None of these alone proves the details of the others.
Before recording or disputing an amount, inspect the underlying references, covered shipments and prior entries. Compare the bill reference and date with the payment you intend to record. After a slow response or connection interruption, reopen the record to check whether the first request succeeded before submitting a second one.
Company subscription Billing concerns the service plan, account limits and available subscription actions. Vendor or transporter Accounting concerns operational financial records. Use the correct page for the question. A useful support ticket gives the account, bill or payment reference, related order barcodes, shown amount and expected amount without exposing payment secrets.
Steps
- Open Payroll and select the month. Search by the available person, role, payment reference or note information, and confirm the payee before reading or recording a payment.
- Company, hub and agency users with accounting permission can manage payees in their permitted scope. Transporter accounts can view their own entries but cannot create or manage payments.
- When authorized, choose the payee and period, then enter base salary, bonus and deduction. Net payment is salary plus bonus minus deduction and must be greater than zero. Record the note and payment reference needed to identify the real payment.
- For a per-order transporter, keep base salary at zero: delivery fees belong in the bills, while an additional bonus can be recorded here. Only one positive base-salary entry is allowed for a person in a month; an additional bonus uses zero base salary.
- Check everything before saving: the current creation workflow records the payment as paid immediately. Recorded payments cannot be edited. After a slow or interrupted response, inspect the monthly list before creating another entry.
Good to know
Payroll is not a draft calculation sheet. Enter only the intended actual payment. Use Accounting to investigate operational bills and settlement entries; its ledger navigation leads to the accounting workspace appropriate to your role.

Application links
Application links require the appropriate account access. The destination is selected for your signed-in role.